What is (Cloud) Telecom?
Alexander Bell would be delighted at how far his invention has come. Almost all conversations nowadays take place via the internet. That's what we call cloud telecom. Online workplaces and remote workers have made cloud telecom enormously popular in recent years. With internet calling, you're always reachable, even when the computer is off.
What can you do with cloud telecom?
- •Calling to domestic and international
- •Number display
- •Voicemail
- •Taking existing phone numbers with you
- •Possibility of 'unlimited' calling
- •Calling when computer is off
What are the benefits of (cloud) telecom?
- •Reachable everywhere
- •It's the future. Eventually the telephone exchange 'from the wall' will stop (ISDN is already stopping)
- •No high one-time investment in a telephone exchange
- •You pay per user per month
- •Multitasking is well possible
- •Scalable and flexible
- •Updates are easy to implement
- •Lower costs
- •User-friendly
- •Continuity
In recent years – accelerated by corona and the increase in home workplaces – we see further integration between cloud telecom, Office 365, Teams and online workplaces.
What should you pay attention to when selecting a (cloud) telecom?
Ensure good interaction between the telecom solution and CRM software
Involve all users in the preliminary phase
Set realistic requirements for the telecom solution
Take into account the impact of implementing a new telecom solution